HOST Job at HRC MYRTLE BEACH, New York, NY

akQwYmxNOFBMdTFBVTlyOFUwTWcwd094YkE9PQ==
  • HRC MYRTLE BEACH
  • New York, NY

Job Description

Job Description

Job Description

Overview

Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops®, Live Performance Venues and Cafes. HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform. Beginning with an Eric Clapton guitar, Hard Rock owns the world’s largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe. In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.D. Power’s North America Hotel Guest Satisfaction Study. This designation is the fourth consecutive year the iconic brand has been among top brands in this category.

HRI is the first privately-owned gaming company designated U.S. Best Managed Company by Deloitte Private and The Wall Street Journal for the second year. Hard Rock was also honored as one of Forbes’ Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry. In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc. and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.hardrock.com.

Responsibilities

The Host is the initial contact with the guests. Therefore, it is essential to start guests off with a positive experience at the front door. A Host is anyone who greets, seats and pages guests. In addition, you will be assuming the role of tour guide, communicator, entertainer, memorabilia curator and musician (at heart).

  • Opening doors, where applicable
  • Welcoming and thanking guests
  • Answering questions - accurately and politely
  • Maintaining a clean and organized waiting area
  • Answering the phone
  • Directing guests to areas & restrooms
  • Providing security for co-workers, guests and celebrities
  • Assisting servers, bussers and managers
  • Performing opening, closing & side duties – cleaning glass, polishing brass, sweeping & vacuuming the floor, wiping menus, restroom maintenance, etc.
  • Assuring the complete satisfaction of each and every guest
  • Creating memorable experiences
  • Entertaining guests to create “Raving fans”

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

  • High School diploma or GED

SKILLS

  • Remaining calm in a hectic, fast-paced
  • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency.
  • Displaying a positive and outwardly friendly attitude toward guests and co-workers.

PHYSICAL DEMANDS

  • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time
  • Ability to sit for extended periods of time
  • Ability to make repeating movements of the arms, hands, and wrists
  • Ability to express or exchange ideas verbally and perceive sound by ear
  • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
  • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds
  • Ability to turn or twist body parts in a circular motion
  • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
  • Ability to travel via auto or airplane for long periods of time

ADDITIONAL REQUIREMENTS

  • Maintaining a well-groomed appearance (“having a plan”).
  • Following all uniform guidelines
  • Practicing all general safety & sanitation standards
  • Recycling products, where possible
  • Maintaining HRC’s 5 core Values and Mission Statement
  • This Cafe may cross-train the restaurant Hosts and the Retail Sales Associates. Please see the Retail job description

Job Tags

Similar Jobs

Syntricate Technologies

SAP Data Archiving Expert Job at Syntricate Technologies

 ...Job Title: SAP Data Archiving Expert Location: Oakland CA Duration: Contract Job Description: Worked on at least one end to end implementation of SAP Data Archiving. Work will include initial analysis, requirement gathering, documentation, implementation... 

Walmart Inc.

Manager, Supply Chain Management - WMSC Logistics Job at Walmart Inc.

 ...Summary... What you'll do... Job Description The WMSC Logistics team is a Non-Vessel Operating Common Carrier (NVOCC) entity...  ...in Bentonville, AR. Key Responsibilities Manage Supply Chain Processes: Ensure merchandise flows smoothly through the distribution... 

On-Ramps

Associate Director, Major Gifts at American Jewish World Service Job at On-Ramps

Reporting to the Director, Major Gifts, the Associate Director is responsible for cultivating, stewarding and soliciting a portfolio of major gift donors. Serving as a member of the major gifts team, the Associate Director works closely with their colleagues to create ...

B&H Photo

Junior UX Marketing Designer Job at B&H Photo

 ...We are looking for a self-starter who can create powerful visual designs from scratch. We need an independent thinker who enjoys working...  ...well as sharing your expertise with the team and demonstrating UX leadership abilities. You should be experienced working with a team... 

Mosaic

Associate Direct Support Manager Job at Mosaic

Hourly Rate: $19.46 Per Hour If making a positive impact in the lives of others is always on your to-do list youll LOVE working with a team that puts people first. Were looking for an Associate Direct Support Manager to join our team! The Associate Direct...